Guest Information

For guests that book through AirBnB, we require a security deposit. If we submit a damage claim within 14 days of checkout, guests will be responsible for damages up to 360 euros. No security deposit is charged, if the booking is made direct with Quinta Jacintina.

For guests that book through AirBnB, we charge a cleaning fee of 45 euros for each booking. No cleaning fee is charged, if the booking is made direct with the Quinta Jacintina.

The communal areas are cleaned daily as are the guests bedrooms and bathrooms. Towels and bed linen are changed ​​at least twice a week and whenever there is a change of client.

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For a 50% refund of the nightly rate, the guest must cancel 60 full days before the listing’s local check in time (shown in the confirmation email). If the guest cancels less than 60 days in advance, the nights not spent are not refunded. If guest arrives and decides to leave early, the nights not spent are not refunded..

Accounts may be settled with cash in Euros, bank transfer, debit card or by any of the recognized credit cards. Cheques are no longer accepted for payment of accounts.
Reservations must be confirmed with a 50% deposit. If you require your invoice to be divided between rooms or have any other special billing requirements, please notify us in advance. If you are due to depart before the reception opens in the morning at 8am we would respectfully request that your account is settled before 8pm the previous evening.

Each bedroom is tastefully decorated with a Double or twin bed, bedside tables, desk and chairs. The ensuite bathroom has a bathtub with shower over. The terrace has a table, 2 chairs and 2 sunloungers. The rooms on the first floor are accessible by stairs or a shaft lift. One room has been specifically adapted for guests with limited mobility.

In addition each room is provided with

• TV with numerous television channels.
• Safe
• Small Fridge
• Tea and coffee making facilities. There is an initial supply of complimentary tea and coffee.
• Extra coffee capsules are available but will be charged.
• Molton Brown hand soap, shower gel and shampoo
• Face cloth, hand, bath and pool towels
• Hairdryer
• 2 Bathrobes
• Laundry bag

There is well stocked Bar with Waiter Service until 8pm. After 8pm we operate an honesty Bar. Please note it is not authorized by law for children under 18 years old to purchase or drink alcohol. Please note that food and drink purchased from outside may not be consumed in any communal areas of the hotel, including the swimming pool area.

The rates per room per night for double occupancy in either a double or companion bed include continental buffet breakfast in your own room between the hours of 8am and 11am. You may wish to upgrade to a cooked breakfast at an additional cost.

Check in: 3 – 8pm Check out: 11pm
Early check in and Late check out is possible when available, by prior agreement.

Children and infants are welcome but there are no special facilities for them and much as I do not like to turn business away do have reservations as to whether it is the best place to stay with children

Dining  Al Fresco 2021

Welcome to our new Summer Programme with a difference that is open to guests and non residents.   Tables are set on the terraces and around the Swimming Pool and Garden. If you choose a table around the swimming pool, you are welcome to enjoy a dip in the pool!

Our Weekly Programme

Wednesdays             Cream Teas                                                 2 – 6pm

Friday                        Barbecue Evening                                       From 6pm

Sunday                       Sunday lunches (June and September)      1pm – 4pm

                                  Sunday Barbecues (July and August)         From 6pm

Emergency

Fire Alarm Testing

For safety precautions and legal requirement, we are required to test our fire alarms. All guests will be warned of this in advance. If you hear the alarm and have not been warned, please treat this as a genuine alarm and head to a safety point.

We offer an in house laundry service. The prices are displayed in the bedrooms

Location

Quinta Jacintina is wonderfully situated in the heart of the Golden Triangle of the Central Algarve. Just 15 minutes from Faro airport, 5 minutes from beautiful beaches and close to many famous golf courses and wonderful restaurants. It is situated between the well-known exclusive resorts of Vale do Lobo and Quinta Do Lago

Lost property

If you have mislaid any of your belongings please let us know.

We offer luggage storage. Please note that management is not responsible for goods or valuables left in your baggage in your room or in the baggage room.

Parties and events

Parties and events may be allowed with additional contractural arrangements when the establishment can be hired for exclusive use.

We are pleased to comply with legislation and there is a complaints book in Reception and a Visitors book for your feedback.

Safes

Each room is equipped with an electronic safe, with instructions for use. Please check that you take all your belongings on departure. Please place valuables in the safe. Please do not leave any valuables unattended in your room. Note that management is not responsible for goods or valuables left in your room.

Security

Your safety is assisted  by CCTV covering the entrance 24 hours a day. Please note that management is not responsible for goods or valuables left in your room, left out of the safe and are not responsible for damage to the cars in the car park at the hotel.

Swimming Pool

In addition to the accommodation guests are welcome to use the swimming pool between the hours of 9am and 6pm:

Please note:

If you decide not to rent a car to explore the Algarve, we recommend good local taxi companies or Uber. The beach and shops are within 25 minute walking distance.

We will only provide a turndown service this Summer on request  as we wish to limit the contact where possible between staff and guests because of Covid -19.